Privacy Policy

African School Aid trading as School Aid South Africa

At School Aid South Africa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect the following types of personal information:

  • Contact information (eg name, email address, phone number)
  • Any other information voluntarily provided by you

Whilst we do collect basic financial information like transaction amounts, we do not collect sensitive financial information like credit card details. Financial transactions are processed by Payfast Ltd who are a PCI DSS Level 1 Service Provider – the highest and most stringent certification in the financial industry.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To communicate with you about our charity's activities and updates
  • To process donations and maintain donor records
  • To comply with legal and regulatory requirements

3. Cookies Usage

We utilize cookies on our website for both security and functionality purposes. You have the option to disable any non essential cookies.

For more information please read our Cookie Policy or manage your cookie preferences.

4. Sharing Your Information

We may share your personal information with:

  • Our authorized employees and volunteers who need access for the purposes described above
  • Third-party service providers who assist us in carrying out our activities

5. Security of Your Information

We take the security of your personal information seriously. To protect your Personally Identifiable Information (PII), we have implemented the following security measures:

Encryption in Transit: Any data you provide to us through our website is encrypted during transmission to ensure it cannot be intercepted by unauthorized parties.

Encryption at Rest: We store your personal information in secure databases and servers where it is encrypted at rest. This means that even when your information is not actively being used, it remains protected.

We continually assess and update our security measures to safeguard your personal information.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information.
  • Objection: You can object to the processing of your personal information.

7. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +27 82 810 8473

8. Changes to this Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. The most recent version will be posted on our website.

Last Updated: 27 June 2024